Welcome
Rob Lees specialises in helping the leaders of professional service firms increase individual and team performance.
His approach aligns the knowledge, skills and behavioural and attitudinal changes that are necessary for a firm to rally behind its strategy and vigorously face its markets.
Rob does this by understanding his client’s issues and requirements, working with them to generate innovative solutions, and coaching and facilitating individuals and teams to help them through the complete cycle of change. The results are measurable improvements in firm performance.
As each firm is unique and specific issues require specific solutions. Rob does not offer clients ‘off the shelf’ packages, indeed history demonstrates his ability to work with his clients and to develop and implement solutions that are both successful and, critically, sustainable.
Rob’s thinking and approach can be best understood by clicking on the book to the right. Co-authored with his colleagues Tom DeLong and Jack Gabarro, from Harvard Business School, When Professionals Have To Lead, proposes a new model for firm leadership, which the three of them believe is vital for firms to adopt in today’s hypercompetitive world. Using examples from consulting practices, accounting firms, investment banks and other professional service organisations, Tom, Jack and Rob show how the model works to align a firm’s culture and key organisational components; satisfy its clients’ needs without sacrificing essential managerial responsibilities, and address matters of size, scale and complexity while maintaining the qualities that make professional service firms unique.
